Chaos.   In an earlier post on this blog, I mentioned how without systems for your small business, you’re going to run into constant cycles of […]

A missed deadline. A miscommunication. An unreplied email or call. A product or service delivery mix up.   All of these follow the same pattern: an […]

A few weeks ago I mentioned how important communication was for small businesses – and how without it, it can feel suffocating.   This week I […]

“How did you hear about us?”   If you’ve called or contacted your favorite business about a service or product, you’ve likely heard them ask this […]