August 4, 2025

Digital Layers: Unraveling Digital Spaces (And How They Fit Together) For Small Businesses, Part I

Facebook, Instagram, Google, TikTok, Reddit, Pinterest, ChatGPT.       The list of digital platforms for small business owners to learn, explore – and leverage – […]
July 28, 2025

The Post-Service System Delta: Continuing The Customer Story Beyond The Sale

The customer story.       It starts with a catalyst (some problem or desire) for your customer.       Your customer looks to various […]
July 21, 2025

Sharper: Mathematics Can Separate The Good From The Great (And Growing) Small Businesses

If you’ve been following along on here this year, you probably know that I’m a bit of a Mathematics nerd.       From my posts […]
July 14, 2025

Planting Seeds: Using Long-term Thinking To Stay Ahead (Of Everyone)

We’re right in the thick of another summer season and for small businesses, that can mean many things.       Over the past 16 years […]